Job


ANNOUNCEMENT POSITION

Channel Manager ( 1 Position )


Announcement Description


location
Phnom Penh
schedule
Full Time
Salary
Negotiation
Closing Date
18-09-2019
COMPANY INFORMATION

Company name : WB Finance
Industry : Banking / Finance
Number of emploees :
Established :
Home page : ppnjobs.com

Description: More...

DETAIL SUMMARY


Duties

  • Proactively lead the development of relationships with business partners to address operational and customer service plans and issues;
  • Develop marketing campaigns and activities to educate and drive more customers to the different channel services with partners as appropriate;
  • Contact, negotiate, and establish agreements with new and current partners to increase usage of channels, provide more/ better services to clients and create income opportunities;
  • Facilitate cross-department meetings and actions to address operational and customer service issues, including dispute cases and complaints, and challenges raised by the field staff and customers;
  • Identify system and operational enhancements for different channel services and work with project management to determine project plan and implementation monitoring;
  • Work with the Management to define sale and operational targets related to channel services, monitor the results, report to management, and recommend  adjustments necessary;
  • Monitor results of channel services vs. target by Branch on weekly and monthly basis, work closely with Branch Manager to identify root causes and take appropriate corrective actions to solve problems or challenges;
  • Work with IT to conduct the empirical data analysis for decision making;
  • Regularly study and analyse the local and international trends on Payments and Mobile Banking services to come up with the new practical and business-driven initiatives.
  • Gather and write business requirements, develop test cases, and join system testing on new projects, enhancements or changes on the systems;
  • Proactively identify inefficiencies in business operations, roadblocks for growth, and opportunities for improvement related to channel services.


Requirements

  • Advanced Degree in Management, Economic, Finance & Banking, Accounting, Marketing or other related fields preferred;
  • 3 to 5 year experiences in MFI/Bank, or Payment Service Provider related to channel banking, virtual  banking, branchless banking, digital banking, mobile banking, internet banking, payment service, local and or international remittance, sale, relationship management, and or customer service is an advantage to this role;



APPLICANT STATUS STATISTICS



Applicant

0 Peoples


Recruitment number

1 Peoples

Age

-24

0

25 - 30

0

31 - 35

0

36 - 40

0

41-

0



Male 0            Female 0

0%
0%
0%
0%
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CONTACT INFOMATION


Contact Detail
Contact Name
Ms. Thea & Ms. Wanzhen
Phone
077 275 101 / 061 827 695

JOBS IN COMPANY 0
RELEATED JOBS 2